Specific attributes for the Positions to be filled:
All Candidates must:
❖ Have good performance track record
❖ Demonstrate highest degree of integrity
❖ Be capable of delivering excellent results while working under pressure with tight deadlines.
❖ Good communication skills, creative and innovative
❖ Good team player
❖ Be self-driven and capable of working with minimal supervision;
❖ Must be computer literate
1. POSITION: CUSTOMER RELATIONS OFFICER TRAINEES (6 POSTS)
REPORTS TO: DISTRICT MANAGER
WORKSTATION: KISARAWE, KIMARA/KIBAMBA, KIGAMBONI, MBAGALA, TEGETA AND TABATA DISTRICTS
POSITION OBJECTIVE
Implements marketing, customer services strategy, guidelines and provide administrative support to ensure marketing, communication and customer service functions are rendered effectively to attain customer satisfaction and delight in the District.
DUTIES AND RESPONSIBILITIES
a) Coordinate and supervise operation of “One Stop Shop Centre” of the district and ensure all services are offered as per customer Service manners, rules and regulations.
b) Establish and maintain customers’ database of the district as per customer’s distribution network feeders or wards.
c) Implement district marketing, communication, customer relations strategies and enforce policies and guidelines to support corporate strategies
d) Assist on formulation of strategies for networking and maintaining relationship with customers in order to determine problems they encounter and recommend cause of actions to management.
e) Design and prepare programs, promotions and awareness campaigns on new businesses opening and services within the district.
f) Supports the role of implementing corporate branding, core values and cultural transformation.
g) Prepare daily, weekly and monthly report on customer services for the district.
h) Facilitate the implementation of “Corporate Customer Service Charter” in the district and ensure its compliance.
KEY KNOWLEDGE, EXPERIENCE AND SKILLS REQUIRED FOR THE JOB:
▪ Bachelor Degree in Public Relations, Marketing, Business Administration or Mass Communication from a recognized College/University.
▪ Secondary School Certificates - Form IV and/or VI.
REMUNERATION
An attractive compensation package based on performance and commensurate with the responsibilities will apply to the successful candidates.
HOW TO APPLY
- Qualified and interested candidate may apply by sending a detailed application letter clearly stating why you should be considered for the position and how you will add value to the company.
- All Applications must be accompanied with a detailed curriculum vitae, copies of relevant certificates, testimonials and contacts of three referees.
- Application letters should clearly state the candidate’s name, secondary examination index number and year of examination appearing in the attached academic certificates.
IMPORTANT NOTICE TO ALL APPLICANTS:
❖ First appearance: 01st February 2018
❖ Deadline for submission of applications is 15th February 2018
❖ Applicants must include reliable phone numbers for effective communication.
❖ All Applicants who will not be invited for an interview should consider themselves unsuccessful.
❖ Please note that phone calls or any kind of soliciting for these positions by applicants or relatives will automatically lead to disqualification.
❖ Never pay to have your application considered. Any call requesting payment for any reason is a scam. If you are requested to make payment for any reason please contact our Communication Office through 022-2451130/38, info@tanesco.co.tz or communications.manager@tanesco.co.tz.
Applications shall be sent to:
SENIOR ZONAL MANAGER,
DSM & COAST ZONE,
TANESCO – ILALA BUILDING,
4TH FLOOR, ROOM NO. 418
SAMORA AVENUE,
P. O BOX 2233,
DAR ES SALAAM.
▼▼▼BOFYA PICHA HAPA CHINI KUONA VIDEO HIYO ▼▼▼
“In fact, all the leaders I met in the UAE praised us for maintaining peace, a prerequisite to achievement in development,” Dr Shein said at the press conference held at the airport in Zanzibar shortly after landing from the Arab countries. On January 21, this year the President and his delegation which included First Lady Mwanamwema Shein left the Islands for a week-long visit in countries forming UAE: Dubai, Sharjah, and Ras-al- Khaimah.
He said the reception he was accorded in each state was good, and that leaders in the Arab countries had promised to support Zanzibar move ahead in various sectors, including the search for alternative energy, oil and other natural resources, improvement of social services and infrastructure.
Dr Shein said, “… I personally learned a lot. The countries are economically well-off, but they have managed to advance because of determination and good planning, tools which we (Zanzibar) can copy from them.”
He said without good planning, even if you have money, one can fail to move forward as witnessed in some countries including in Africa where some nations have good economy, but have failed to achieve development goals.
Speaking with Journalists, the isles leader also answered questions which were not directly related to his trip. When asked to comment on ongoing views about changing presidential term limit from the current five to seven, he replied “It is not my agenda; I will respect my constitution term and leave the office to others.”
He was also asked about the temporary ban on registration of international ships after some foreign ship flying Tanzania flag were implicated in illegal business, he said “I know there are discussions going on.
It is the dishonest ships abroad are to blame for misusing our flag. I hope we will have the right to continue registering international ships.”
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